Support

Fastest route: email support@getlumenor.com. A human reads it — usually within a day.

Common questions

Does Lumenor cost anything? No — every feature is free, with no subscriptions and no in-app purchases.

How do I delete my account?In the app: your sky → More → Account → Delete my account and data. It's immediate and permanent.

The tutor said something wrong.It can happen — AI isn't infallible. Tell it so (it takes correction well), and if it matters, email us the session so we can improve.

Voice isn't working. Check the mic permission (iPhone Settings → Lumenor → Microphone). If cloud voice is resting, the app says so and uses the built-in voice.